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Privacy Policy

This English text is provided for your convenience. The legally binding version is the Spanish one, which you can read by switching the site to Spanish.

Data protection information

In accordance with European Regulation 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform you that, depending on your relationship with us, at ZEE LONGEVITY SLP we process the data you provide for some or all of the purposes set out below.

Data controller

EntityZEE LONGEVITY SLP
Tax ID (CIF)B75703009
AddressAvenida Gamonal, 8 · 29630 Benalmádena Costa (Málaga)
Data controllerArian Izadi
Telephone+34 624 890 429
Emailinfo@clinicaelysia.es

Data protection at a glance

ControllerZEE LONGEVITY SLP
PurposeSending commercial information about the company by post, email or other means · Information from cookies · Appointment scheduling · Two-way messaging through WhatsApp, without the controller being able to guarantee that the platform applies security measures and processing compliant with the GDPR and the LOPDGDD · Handling messages and comments received on Instagram · Creation of a preliminary health report
Lawful basisUnambiguous consent of the data subject
RecipientsData is not disclosed to third parties unless required by law. It is processed on the clinic's behalf by the providers listed under «Recipients».
RightsAccess, rectification, erasure, portability, objection and restriction of processing

Purposes of processing

Contact requests and appointmentsTo handle the request and arrange the appointment. Lawful basis: the user's consent when submitting the form. Data processed: identifying details and contact information.
Commercial communicationsTo keep the user informed about our services and news. Lawful basis: the user's consent. Data processed: email address and contact details.
Cookies and browsing analyticsTo analyse user behaviour on the Website. Lawful basis: consent given through the cookie banner.
Preliminary health reportTo prepare a preliminary assessment from the answers provided. Lawful basis: the user's explicit consent.

Retention period

Data from contact requests or commercial communications will be processed until the user states that they no longer wish to receive information or withdraws their consent. Appointment request data, for as long as needed to arrange and manage the appointment. Preliminary health report data will be kept for as long as needed to provide the service requested.

Healthcare data will be kept for at least fifteen (15) years from the date each episode of care is closed, unless specific legislation sets a longer period.

Instagram conversation data will be kept for no more than two (2) years from the last message, unless the person becomes a patient.

Recipients

Your personal data is not disclosed to third parties, except where legally required or with your prior express consent. To provide the service, some providers process data on behalf of ZEE LONGEVITY SLP, only for that purpose and following its instructions: Base44 (hosting of the website, the test and the internal application); KYRIOS (the agency that builds and maintains the platform); the server where the clinic's own system that prepares the preliminary report runs; Meta Platforms Ireland Ltd. (WhatsApp and Instagram, when you write to us there); Resend (sending the clinic's emails); N-GENE (genetics) and myBioma (microbiota), only if those tests are booked; Google Ireland Limited (Google Analytics), only if you accept analytics cookies; and the clinic's legal, tax and employment advisers. If any of them processes data outside the European Economic Area, it is done with the safeguards required by the GDPR (adequacy decisions or standard contractual clauses).

If you accept analytics cookies, Google Ireland Limited processes data about your browsing of the public pages of this website to produce statistics (Google Analytics). This never includes the patient area, personal links or the clinic's internal application. This data may be processed in the United States by Google LLC, which participates in the EU-US Data Privacy Framework. You will find the details in the Cookie Policy.

Instagram messages and comments

When you write to our Instagram account (@clinicaelysia.malaga), by direct message, by replying to a story or by commenting on a post, we process your Instagram ID, your username and your name if Instagram provides them, whether you follow our account, and the content of your conversation with the clinic. We do this to reply to you, send you the lifestyle assessment you ask for and follow up on your request. The lawful basis is your own request (article 6.1.b GDPR) and, where applicable, your consent.

This data is stored in our internal tool, which only clinic staff can access, and is kept while the relationship lasts and for no more than two years from the last message, unless you become a patient. Instagram is a service of Meta Platforms Ireland Ltd., which processes data under its own policy.

Deleting your Instagram data

You can ask us at any time to delete the data from your Instagram conversation by writing to info@clinicaelysia.es or calling +34 624 890 429, stating your Instagram username. We will delete it within 30 days at most and confirm it to you. You can also exercise your other rights as explained in this policy.

Your rights

You may exercise your rights of access, rectification, erasure, portability, objection and restriction of processing of your personal data, and withdraw any consent given at any time, by contacting:

Postal addressAvenida Gamonal, 8 · 29630 Benalmádena Costa (Málaga)
Emailinfo@clinicaelysia.es

If you believe your rights have been infringed, you may lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.

Consent in forms

Based on the right to information set out in article 12 of the GDPR and article 11 of the LOPDGDD, every data collection form on this Website includes the following consent clause: "I have read and accept the Privacy Policy".

Updates

ZEE LONGEVITY SLP reserves the right to amend this policy to adapt it to legislative, case-law or business developments that may affect compliance with it. Any significant change will be communicated to users with reasonable notice.

Last updated: October 2026

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